Policies

English (US)

English (US)

Privacy Policy

Impetuh LLC respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data you provide when interacting with us.

Personal Information We Collect

At Impetuh LLC, we collect only the minimum personal information necessary to provide our services:

Contact Form Submissions: Name, email address, and inquiry details provided via the contact form on our website.
Calendly Scheduling: Name and email address collected when scheduling a consultation via Calendly.

How We Use Your Information

We use your information for the following purposes:

To contact you regarding your inquiry.
To schedule and conduct consultations.
To provide you with information about our services.

If no collaboration occurs, we will delete your information. If a business relationship is established, your information will be retained securely for ongoing communication and contractual purposes.

Data Storage and Security

Your personal information is securely stored:

Website Forms: Data from contact form submissions is stored by Hostinger, our website host, which complies with U.S. data protection standards.
Calendly: Information provided through Calendly for scheduling consultations is processed securely.
Manual Storage: If we enter a business relationship, your data may also be stored in electronic files or physical records. All systems are securely managed.

We implement reasonable technical and physical safeguards to protect your information, though no internet-based system can be guaranteed 100% secure.

Your Rights

As a U.S. resident, you have the following privacy rights:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Correction: You can ask us to correct any inaccurate information.
Right to Deletion: You may request that we delete your personal information if it is no longer needed.
Right to Opt-Out: You may opt-out of certain communications, such as marketing emails.

To exercise any of these rights, please contact us at hello@impetuh.com.

Data Retention

If no collaboration occurs, your personal information will be deleted from our systems within 30 days. If a business relationship is established, your information will be retained for the duration of our relationship and deleted after it ends, unless we are legally required to retain it longer.

Third-Party Services

We use third-party services like Hostinger for web hosting and Calendly for scheduling consultations. These services have their own privacy practices, which you can review here:

Legal Disclosure

We may disclose your personal information if required by law or in response to valid legal processes. This includes instances where we believe disclosure is necessary to protect our rights or comply with legal obligations.

Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at hello@impetuh.com.

Refund Policy

We offer a 30-day money-back guarantee on all our services. If you are not satisfied, you can request a refund within 30 days of purchase by contacting us at:

Phone: (754) 267-3520
Email: hello@impetuh.com
Contact Page: https://impetuh.com/contact-usvide when interacting with us.

Terms of Service

Welcome to Impetuh LLC. By using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old to use our services.

2. Service Description

Impetuh provides AI-powered automation solutions, including chatbots and related services. We reserve the right to modify or discontinue any part of the services at any time.

3. User Accounts

To access certain features, you may need to create an account. You are responsible for keeping your account secure and for all activities under your account.

4. Payment and Refunds

Certain features may be subject to fees. Payments are non-refundable unless otherwise stated, except for the 30-day money-back guarantee on services.

5. Termination

We reserve the right to suspend or terminate services at any time.

6. Governing Law

These terms are governed by the laws of the State of Florida.

Contact Us
For any questions regarding these Terms, please contact us at hello@impetuh.com. a 30-day money-back guarantee on all our services. If you are not satisfied, you can request a refund within 30 days of purchase by contacting us at hello@impetuh.com.

Support Policy

At Impetuh LLC, we offer support for our AI-powered chatbot solutions.

1. Scope of Support

We assist with:

Installation and setup.
Troubleshooting and resolving product issues.
Providing guidance on using the chatbot.

2. Support Hours

Monday to Friday: 9:00 AM to 5:00 PM (Eastern Time)

3. Contact Support

Phone: (754) 267-3520
Email: hello@impetuh.com
Contact Page: https://impetuh.com/contact-us

4. Response Times

We aim to respond to inquiries within 24 hours during support hours.

Contact Us

For support, please reach out via the provided contact details.